Users and roles
A user is anyone who has access to iTunes Connect. Users are assigned different roles which determine what features they can access. Depending on your role, you may not see all the sections of iTunes Connect.
For example, if you signed up for the account, you’re automatically designated as a user with Admin and Legal roles, and you can access everything within iTunes Connect.
If you’d like to have other people work on your Books account, you need to invite them as users. Each person should access iTunes Connect with their own Apple ID. We strongly recommend adding more than one person to your account.
Types of user roles in iTunes Connect
| Role | Permissions | Section Access |
|---|---|---|
| Admin | Has access to all features of iTunes Connect. Admins can view and download legal agreements, but they must have the Legal role to accept them. | Business; My Books; Tickets; Sales and Trends; Payments and Financial Reports; Users and Roles; Resources and Help Read Only: Agreements |
| Legal | Assigned to the person who signed up for the program. This person is responsible for entering into legal agreements with Apple. Can be assigned to additional users, but only by users with the Admin role. You cannot assign the Legal role to yourself. | Business; My Books; Sales and Trends; Users and Roles; Resources and Help |
| Finance | Manages financial information, including downloading reports and uploading tax forms. | Business; Sales and Trends; Payments and Financial Reports; Resources and Help Read Only: Agreements; Users and Roles |
| Sales | Analyzes sales and downloads, and can download promo codes. | My Books; Sales and Trends; Resources and Help Read Only: Users and Roles |
| Technical | Can manage all aspects of a book, such as pricing, metadata, delivery, tickets, and more. | My Books; Tickets; Resources and Help Read Only: Users and Roles |
| Read Only | Can view book and ticket details, but is unable to make any changes. | Resources and Help Read Only: My Books; Tickets; Users and Roles |
Add users in iTunes Connect
Users with the Admin role can add new users.
- Go to Users and Roles.
- Click the plus sign (+) next to the number of users at the top left.
- Enter the user’s first name, last name, and email address.
- Click Next.
- Select an access level for the user by selecting one or more roles.
- Click Next.
- Select the notifications the user should receive by type and territory.
- Click Save.
The new user will receive an invitation with a link to activate their iTunes Connect account. Note that the Legal role can only be added to an existing iTunes Connect user.
Edit users and roles
You can edit your personal user details such as your name or email address, but you cannot edit your own role. Users with the Admin role can edit the roles and notifications for other users, but they cannot modify names or email addresses of individual users.
- Go to Users and Roles.
- Select the user’s Apple ID.
- Make edits in the Roles or Notifications tabs.
- Click Save.
Delete users
- Go to Users and Roles.
- Select the user’s Apple ID.
- Click Delete User.
- Confirm you want to delete the user and data associated with the account.