Updated processing times for Sales and Trends.

Starting today, we're changing how we process sales data for Asia-Pacific countries. This will make data for transactions in these regions available to you sooner.

Asia-Pacific sales will now be processed in Japan Standard Time (JST), or Australian Western Standard Time (AWST), depending on the territory. Previously, these sales were grouped with territories that use Central Europe Time (CET), such as EU, Middle East, and Africa.

This means that transactions made in any of the below Asia-Pacific territories will be reflected in Top Content the next day, which is earlier than the current processing time of two days.

Territories which will now be processed in Japan Standard Time (JST):

  • Bhutan
  • Brunei Darussalam
  • Cambodia
  • China
  • Hong Kong
  • India
  • Indonesia
  • Kazakhstan
  • Korea, Republic Of
  • Kyrgyzstan
  • Lao People’s Democratic Republic
  • Macau
  • Malaysia
  • Mongolia
  • Nepal
  • Palau
  • Philippines
  • Singapore
  • Sri Lanka
  • Taiwan
  • Thailand
  • Vietnam
Territories which will now be processed in Australian Western Standard Time (AWST):
  • Papua New Guinea
  • Solomon Islands

If you have a large volume of sales in any of these territories, please note the following:

  • Expect to see a drop in the number of sales reflected in Sales and Trends as we make the transition on April 8. The data period that previously grouped Europe, Middle East, Africa, and Asia-Pacific together into CET, will now exclude Asia-Pacific.
  • Asia-Pacific sales during this time of transition will be reflected with JST or AWST, which come 8 hours earlier than CET.