Banking

How do I edit my bank account?

To edit your bank account information:

  1. Go to Agreements, Tax, and Banking.
  2. Click Paid Books.
  3. In the Bank Accounts section, click Edit.
  4. Select "Edit Current Account" or "Replace with New Account." 

Bank account updates delivered by other means, including by physical mail, facsimile or email, are not accepted.

Note: The information in the Bank Country, ABA Routing Number, Bank Name, and Bank Account Number fields can’t be edited. If you need to change any of those fields, you’ll need to replace with a new account.

Allow 24 hours for your new bank information to take effect. We'll send you an email when it's ready. If you don't receive an email within 24 hours, go to Agreements, Tax, and Banking to view your bank details and make sure the update was processed successfully.

When will payments be made to my new bank account?

If you update your bank account information or add a new bank account within ten days of the next payment date shown on the Summary pane in Payments and Financial Reports, the change may not take effect in time for your next payment.

To make sure the change happens when you want it to, update your banking information right after you receive a payment.

How can I find out which bank account will receive my payments?

You can see which bank account you’ve set up to receive payments in Agreements, Tax, and Banking.

To do so, go to Agreements, Tax, and Banking and select Banking.

For full details, click Paid Books under the Agreements tab. Then select Edit Current Account in the Bank Accounts section. If you don't need to make any changes, click Cancel when you're done reviewing your information.

What do I do if I see a message on iTunes Connect that I'm missing bank account information?

If you see a message requesting additional information, go to Agreements, Tax, and Banking and complete your bank account information.

What do I do if an Apple banking partner requests additional documentation so I can receive payments?

You may be required to provide additional documentation to receive payments in certain territories. If an Apple banking partner needs more documentation than what you provided, they'll reach out to you directly. Let us know if you'd like us to verify the request from the Apple banking partner before you send them the requested documents.

Who can add or edit bank account information?

iTunes Connect users with the Admin or Finance role can add or edit bank account information. If you’re not sure if you have the Admin or Finance role, check Users and Roles.

When you add bank account information, we ask you to certify that you’ve provided accurate bank account information and that you're authorized to provide it.

What do I do if my banking information update takes longer than 24 hours to process?

If your bank account information is still processing after 24 hours have passed, check to make sure no required tax information is missing.

U.S. tax forms are required for all agreements that cover the United States. If you're based in Australia or Canada, you must also complete the forms for those territories by clicking Edit in the Tax Info column in Agreements, Tax, and Banking.

Processing will finish after you provide all missing tax information.

Why can't I update my banking information?

Banking information can be edited at any time, with a few exceptions:

  • If changes to your agreements or banking information are still processing, you won't be able to make other changes to your banking information until that's complete. Allow 24 hours for changes to be processed.
  • From time to time, system maintenance is required on iTunes Connect. During this time, usually less than five hours, you won't be able to update your banking information.

What is a SWIFT code?

A SWIFT Code is a unique identification code for a particular bank provided by the International Organization for Standardization (ISO). These codes are used when transferring money or information between banks, especially for international wire transfers.

Why isn't my local clearing or SWIFT code being accepted?

Make sure you've entered your local clearing or SWIFT code correctly, including any leading zeros.

Don't enter a SWIFT code if you're asked specifically for a clearing code or other type of number.

Some local clearing or SWIFT codes aren't yet recognized by our banking systems. If possible, use a supported local clearing or SWIFT code instead. It can take up to several months to add support for additional local clearing or SWIFT codes. If you'd like us to verify or attempt to add support for your bank, let us know and include your bank details.

What do I do if I don't see my branch location on the list?

Make sure your U.S. ABA routing number is correct. This number will be printed on the bottom of the checks for your account. You can also contact your bank to verify the correct ABA number for your account.

Also, not all locations for every U.S. bank are available. Use another branch location instead if this is the case.

Payments sent to U.S. banks in USD require an ACH routing number. This must be a domestic payment method. If you provide an international wire routing number, your payments will fail.

Why isn't my Canadian Bank Transit Number being recognized?

There are two formats for Canadian transit numbers: electronic and paper. You must enter the electronic transit number when providing your bank information. This number is made up of a leading zero, a three-digit financial institution number, and a nine-digit branch transit number.

For example, if the institution code for the Bank of Montreal was 001 and the branch transit number was 000111000, then the electronic transit number would be entered as 0001000111000 in iTunes Connect.

What do I do if my bank isn't available?

If your bank doesn't appear to be available on iTunes Connect, make sure you're entering the correct type of bank code. Some countries have more than one type of code available. In many cases, you should enter the local clearing code instead of a SWIFT code.

If you still can't find your bank, in most cases we can't send payments to that bank.

Should I provide intermediary or correspondent bank information?

No, don't provide information for an intermediary or correspondent bank. Provide information only for your own bank.

Can I use “further credit to” instructions provided by my bank?

No, usually these instructions are only provided by banks or investment firms that don’t have their own bank routing number. We don’t support payments to banks or institutions that don’t have their own routing number.

You’ll need to use a bank account that doesn’t need any of the following types of instructions:

  • For benefit of
  • For final credit
  • For further credit
  • Further credit to

Why am I getting a "Please enter a valid bank account number" error message?

Some bank account numbers have leading zeros. Be sure to include all leading zeroes when entering your banking information on iTunes Connect.

Your bank account number and your IBAN are two separate numbers. Don't enter your IBAN into the bank account number field.

What’s an IBAN?

An IBAN (International Bank Account Number) is used for payments to bank accounts in Europe and certain other countries. When you open an account in these countries, your bank is required to provide you an IBAN in addition to your local account number.

If you don't know your IBAN, ask your bank.

Why can't I view my bank account information?

Only iTunes Connect users with the Admin or Finance role can see bank account information. If you have the correct user role in Users and Roles, make sure that there isn’t system maintenance taking place on iTunes Connect. System maintenance typically lasts about 5 hours. If it still doesn’t work after that, let us know.

Does the Account Holder Name field have to match the Legal Entity Name field?

No, the account holder name for your bank account doesn’t have to match the legal entity name for your agreement.

The information you provide for the Account Holder Name field, though, should exactly match the name your bank has on file for your account. Make sure this is correct to avoid any issues with your payments. If you’re not sure what name your bank has on file, check a recent bank statement or ask your bank.

What alphabet can be entered in the Account Holder Name field?

Use only the English alphabet in the Account Holder Name field.

However, if your bank country is Japan and your bank account currency is Japanese Yen, katakana characters are supported as well.

What should I choose for the Bank Account Currency field?

Use the primary currency of your bank account. This will usually be the currency shown for your bank balance in your bank statements.

Note that most bank accounts only accept a single currency. Don’t enter a currency you’re not sure your bank account supports. If you have any questions, ask your bank.

What do I do if my primary bank account currency isn’t available for the Bank Account Currency field?

If your primary bank account currency isn’t listed, check with your bank to find out which of our supported currencies they can accept.

Note that currencies are listed alphabetically, according to International Organization for Standardization (ISO) currency codes. You may want to double-check that your primary currency isn’t already listed.

It’s unlikely that your bank won’t accept any of the available currencies. If that’s the case, though, use a different bank account.

What does the message "The account you provided does not accept payments” mean?

Some bank accounts can’t receive incoming funds electronically. We don’t support those bank accounts. You’ll need to provide a bank account that can accept payments electronically.

Do I have to add my bank account again after requesting an amended agreement?

No, we'll transfer your bank account information to the new agreements within 24 hours.

If you're switching from an individual bank account to a company account, though, you'll need to add your new bank account information in Agreements, Tax, and Banking.

How can I switch from an individual bank account to a company account?

Add your new company bank account information to your new agreements in Agreements, Tax, and Banking and make sure that your U.S. tax forms are correct for all agreements.

What does the Bank Country field mean?

This is where your bank branch is located. For example, if you have a bank account in London, you'd see the United Kingdom in this field, even if the bank's main headquarters is in a different country.