How do I edit my bank account?

To receive payments from Apple, you need to enter electronic banking information in the banking section of Agreements, Tax, and Banking. See Bank information in the Apple Books Publisher User Guide for more information.

When will payments be made to my new bank account?

Banking updates made while payments are being processed will be applied to your future payments, during the next month’s payment cycle.

What do I do if my banking information update takes longer than 24 hours to process?

Make sure no required tax information is missing. In Agreements, Tax and Banking:

  1. Click Paid Books.
  2. Click Edit next to Tax Forms.
  3. Confirm whether you’re required to complete additional tax forms.

Why can't I update my banking information?

Banking information can be edited at any time, with a few exceptions. You can’t make new changes while:

  • We’re processing previous changes. Allow 24 hours for changes to be processed.
  • We’re performing system maintenance. During this time, usually less than five hours, you won't be able to update your banking information.

Why isn't my local clearing or SWIFT code being accepted?

Make sure you've entered your local clearing or SWIFT code correctly, including any leading zeros.

Don't enter a SWIFT code if you're asked specifically for a clearing code or other type of number.

Some local clearing or SWIFT codes aren't yet recognized by our banking systems. If possible, use a supported local clearing or SWIFT code instead. It can take up to several months to add support for additional local clearing or SWIFT codes. If you'd like us to verify or attempt to add support for your bank, let us know and include your bank details.

What do I do if I don't see my branch location on the list?

Make sure your U.S. ABA routing number is correct. This number will be printed on the bottom of the checks for your account, or you can contact your bank if you need further confirmation.

Not all locations for every U.S. bank are available; use another branch location instead if this is the case.

Payments sent to U.S. banks in USD require an ACH routing number. This must be a domestic payment method. If you provide an international wire routing number, your payments will fail.

Why isn't my Canadian Bank Transit Number being recognized?

There are two formats for Canadian transit numbers: electronic and paper. You must enter the electronic transit number when providing your bank information. This number is made up of a leading zero, a three-digit financial institution number, and a nine-digit branch transit number.

For example, if the institution code for the Bank of Montreal was 001 and the branch transit number was 000111000, then the electronic transit number would be entered as 0001000111000 in iTunes Connect.

Can I use “further credit to” instructions provided by my bank?

No, usually these instructions are only provided by banks or investment firms that don’t have their own bank routing number. We don’t support payments to banks or institutions that don’t have their own routing number.

Why am I getting a "Please enter a valid bank account number" error message?

Some bank account numbers have leading zeros. Be sure to include all leading zeroes when entering your banking information on iTunes Connect.

Don't enter your IBAN into the bank account number field; they’re two separate numbers.

What alphabet can be entered in the Account Holder Name field?

If your Bank Account Currency is Japanese Yen, Katakana characters are allowed. Otherwise, Only English letters or numbers are allowed in the Account Holder Name field.

What do I do if my primary bank account currency isn’t available for the Bank Account Currency field?

If your primary bank account currency isn’t listed, check with your bank to find out which of our supported currencies they can accept.

Note that currencies are listed alphabetically, according to International Organization for Standardization (ISO) currency codes. You may want to double-check that your primary currency isn’t already listed.

It’s unlikely that your bank won’t accept any of the available currencies. If that’s the case, though, use a different bank account.

What does the message "The account you provided does not accept payments” mean?

Some bank accounts can’t receive incoming funds electronically. We don’t support those bank accounts. You’ll need to provide a bank account that can accept payments electronically.