Ratings and Reviews

Can customers rate my book using stars without leaving a written review?

Yes. However, if they leave a written review they must also provide a rating using stars.

Are reviews restricted only to users who have purchased my book on Apple Books?

Yes, only users who purchased the book or used a promo code to download the book from Apple Books can post a rating or review.

Note: Ratings and reviews a customer posts are only visible to customers in the same Apple Books territory. For example, if a customer in the United States posts a review in the U.S. store, that review is only visible to other customers in the U.S. store.

Can I display a review from somewhere else on the review section of my book's Apple Books page?

No. A review must come from the user posting it, and he or she must be signed in with his or her Apple ID for use on the iTunes Store. However, with permission from the author of the review, you can include it in your book’s description.

Can I remove a review that someone has posted about my book?

You will need to submit a request using Contact Us to request the removal of the review. The review will be removed if we deem it to be inappropriate. Reasons for this can include profanity, hateful or overtly sexual language, or significant factual inaccuracies.

Do reviews for previous versions of my book remain visible when I submit a new version?

Yes, if you submit updates to the same Apple ID/Vendor ID.

If you redeliver the book, creating a new Apple ID, ratings and reviews from the previously delivered book won’t appear and can’t transfer.