If your book was issued a ticket, please address the issue as soon as possible so your book can be available on Apple Books.
If you believe that a book was ticketed by mistake, you can leave a clarification note within the Reply section of the ticket. If you have any questions about tickets or how to address a ticket, feel free to contact us.
After the ticket and book have been approved, your book will be visible on Apple Books within 24 hours.
A book can be ticketed at anytime. Generally if a book was previously available on Apple Books and then ticketed, it’s in response to a customer complaint, or formatting issues were discovered. The sooner the issue is addressed, the sooner the book will be back on Apple Books.