New metadata ticketing for movies.
Metadata ticketing for movies is now live. This allows us to send automated email notifications for metadata update requests and track these updates systematically with internal tickets to streamline communication and maximize efficiency.
The functionality will replicate current asset status notifications and will include the Vendor ID, Apple ID, ticket number, and the specific metadata issue. Metadata updates can be made via Transporter or iTunes Connect. Please note that cover art ticketing is not currently included with this feature.
For example, metadata tickets may include the following topics:
- Cast and crew