In iTunes Connect:
You can also replace audio in iTunes Producer. Be sure to import the new audio into the album package and do not change any other attributes on the album.
Find out more about how to manage and resolve tickets in the iTunes Connect Music Ticketing User Guide.
Open a cover art ticket in iTunes Connect to update your cover art image for music and music videos. Quality Assurance will review your updates to ensure the image meets the requirements.
To create a cover art ticket, go to My Music:
Once your changes are confirmed, you’ll receive a ticket number for reference.
For more information on cover art specifications, see the Cover Art and Booklet Art Policies in the iTunes Store Music Style Guide.
You can request updates to most metadata fields at any time after delivery in iTunes Connect. Changes to playlists, track titles, artists, and other display information can be requested, as well as updates to rights and pricing.
Requests made using iTunes Connect create provider-initiated tickets, which Apple reviews and either approves or denies.
To create a provider-initiated ticket for display metadata in iTunes Connect, go to My Music on iTunes Connect:
You can view your Tickets in iTunes Connect to track their status.
Not all metadata can be updated. Product identifiers such as UPCs, ISRCs, and track order can not be updated after delivery. Some metadata fields, such as audio language can not be updated if Apple has since edited this metadata. To understand more about when fields can and can not be updated, refer to the iTunes Package Music Specification.
Metadata updates can also be requested using iTunes Producer and Transporter by sending refreshed metadata for a package.
For more information about sending metadata updates via iTunes Producer and Transporter, see the iTunes Producer Guide and the Transporter User Guide.