What do I need before I can sign my agreements and set up my tax and banking information?

Apple requires you to provide contact information for the following categories: Admin, Finance, Technical, Sales, Read-only, and Encoder. You need to choose a contact for each role, however, the same person can be assigned multiple roles. Apple may contact these individuals regarding promotional opportunities or issues affecting their area of interest.

Add Contacts 

  1. Click Agreements, Tax, and Banking in iTunes Connect.
  2. Click “Set Up Tax, Banking, and Contacts”.
  3. Scroll to Contacts. There are roles for Admin, Finance, Technical, Legal, Encoder, Read Only, Sales and Image Manager. 
  4. Select the role for which you're adding a contact.
  5. Complete the form, then click Add. 

You need to choose a contact for each role, however, the same person can be assigned multiple roles. The Contacts tab of Agreements, Tax, and Banking shows a complete list of your contacts.

Edit Contacts

  1. Click Agreements, Tax, and Banking in iTunes Connect.
  2. Select the Contacts tab.
  3. Select the name of the contact you’d like to edit.
  4. Make your changes and click Save.

If you need to add a new contact or change the role for a contact, go to the Agreements tab.

Delete Contacts

  1. Click Agreements, Tax, and Banking in iTunes Connect.
  2. Scroll to Contacts. 
  3. Verify whether the contact you want to delete is marked as “in use” on this page. If the contact is not marked as “in use” hovering over the right end of the contact should show a red minus sign for deletion. If they are, replace them with a new or existing contact. 
    If you want to replace them with a new or existing user without deleting a contact, you have to do it from the agreements page. Select the name of the agreement to be changed and scroll down to the contacts area. Click on the contact to be changed and you will see options to add a new or existing user.
  4. Select the Contacts tab. 
  5. Select the contact you’d like to delete and confirm you want to delete them.

What does Apple do with my contact information?

Apple collects contact information for users in the following categories: Senior Management, Financial, Technical, Legal, and Marketing. Contact information may be used by Apple to contact specific users regarding potential issues affecting their area of interest or promotional opportunities.

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