Troubleshooting Data Issues

Missing podcasts

There are different reasons why one of your podcasts doesn’t appear in your Podcast Analytics dashboard. Confirm you’ve done the following to avoid common issues:
 

• Make sure you’re signed in with the Apple ID used to manage the show.
• Confirm your podcast has met the listening threshold requirements. 
• Use the Search field in the main dashboard to filter a specific show or episode. Podcast Analytics displays the 100 most recently modified shows associated with your Apple ID. If you currently manage more than 100 podcasts, this action will not yield additional results. Contact us to transfer the podcast ownership to a different Apple ID.

Unavailable listening data

Listening data begins at 12:00 a.m. and ends at 11:59 p.m. (UTC). Diagnostics and usage information might be delayed by up to 72 hours.

The date range selected in the top-right corner determines if podcasts or episodes will display listening data. If data is missing, check to make sure the podcast or episode release date (as specified in the <pubDate> tag) is within the specified date range.