How do I add or edit a new bank account?

To add a new bank account on iTunes Connect, take the following steps:

1. From iTunes Connect, click Agreements, Tax, and Banking.
2. Click Set Up Tax and Banking.
3. Under Bank Accounts, click Add Bank Account. If you need to update your banking information and it has been more than 30 minutes since you signed in to iTunes Connect, you will be prompted to verify your identity again via two-factor authentication.
4. Fill in the required fields.
   • Name: Enter a nickname for your bank.
   • Bank Country or Region: Select the country or region where your bank is based.
   • Bank Account Currency: Choose the primary currency of the bank account.
   • Routing Number: Enter your bank’s routing number, SWIFT code, bank code, or BIC. Or you can look up your bank by clicking the link. You can search by bank name, city, or postal code. Not all branch locations are available in iTunes Connect. Select a branch using your bank code for your account if you don’t see your branch location listed.
   • IBAN: Enter your International Bank Account Number (IBAN) if applicable. An IBAN is used for payments to bank accounts in Europe and certain other countries.
   • Account Number: Enter the bank account for the legal entity or individual responsible for the agreement.
   • Account Holder Name: Enter the name on your bank account held at your financial institution. The name should be entered exactly as it appears on your bank account or your payment may be rejected.
   • Account Holder Type: Choose whether the account belongs to an Individual or a Corporation.
   • Account Type: Choose whether your bank account is a Checking or Savings.
   • Account Holder Address: Enter the bank account holder’s address.
5. Review your information and click Save.
6. If you have more than one user on your account, you are required to have secondary approval to add a new bank account. If this change was initiated by the sole Legal user on your account, this approval is not required. All Legal users on your account will receive an email requesting they approve this change. A Legal user can approve the change by completing the following steps:
   1. In the Agreements tab, find the agreement with the associated change and click View Changes.
   2. If there is more than one action required for the agreement, click the ellipsis in the Action column.
   3. Click Approve Bank Changes.
   4. In the dialog, review the changes, then click Approve. Click Reject if you do not want to add this bank account.

To edit your bank account information:

1. From iTunes Connect, click Agreements, Tax, and Banking.
2. In the Agreements tab, click the agreement with the bank account you want to modify.
3. Under Bank Accounts, click Edit. If you need to update your banking information and it has been more than 30 minutes since you signed in to iTunes Connect, you will be prompted to verify your identity again via two-factor authentication.
4. Choose the appropriate action and make your changes.
5. Click Save or Submit to complete your edits.
6. If you have more than one user on your account, you are required to have secondary approval to replace a bank account or edit an IBAN. If this change was initiated by the sole Legal user on your account, this approval is not required. All Legal users on your account will receive an email requesting they approve this change. A Legal user can approve the change by completing the following steps:
   1. In the Agreements tab, find the agreement with the associated change and click View Changes.
   2. If there is more than one action required for the agreement, click the ellipsis in the Action column.
   3. Click Approve Bank Changes.
   4. In the dialog, review the changes, then click Approve. Click Reject if you do not want to edit this bank account.

Bank account updates delivered by other means, including by physical mail, facsimile or email, are not accepted.

Note: The information in the Bank Country or Region, Routing Number, Name, and Account Number fields can’t be edited. If you need to change any of those fields, you’ll need to add a new bank account.

Allow 24 hours for your new bank information to take effect. We'll send you an email when it's ready. If you don't receive an email within 24 hours, go to Agreements, Tax, and Banking to view your bank details and make sure the update was processed successfully.

When will payments be made to my new bank account?

Although you may update your banking at any time, payment processing for the next scheduled payment date generally occurs throughout the first three weeks of Apple’s fiscal month. Banking updates that occur after monthly payment processing has begun will be applied to future payments during the following month’s payment cycle.

How can I find out which bank account will receive my payments?

You can see which bank account you’ve set up to receive payments in Agreements, Tax, and Banking.

To do so:

1. Go to Agreements, Tax, and Banking.
2. Click Edit in the Bank Info column for one of your agreements. If it has been more than 30 minutes since you signed in to iTunes Connect, you will be prompted to verify your identity again via two-factor authentication. You’ll see the name of your current bank and the last four digits of your bank account number.
3. For full details, click the View/Edit Existing Bank Account link.
4. If you don’t need to make any changes, click Cancel when you’re done reviewing your information.

What do I do if an Apple banking partner requests additional documentation so I can receive payments?

You may be required to provide additional documentation to receive payments in certain territories. If an Apple banking partner needs more documentation than what you provided, they'll reach out to you directly. Let us know if you'd like us to verify the request from the Apple banking partner before you send them the requested documents.

Who can add or edit bank account information?

iTunes Connect users with the Admin, Finance, or Legal role can add or edit bank account information. If you have more than one user on your account, a Legal user must approve new bank accounts, bank account replacements, and edits to an IBAN. If this change was initiated by the sole Legal user on your account, this approval is not required. If you need to update your banking information and it has been more than 30 minutes since you signed in to iTunes Connect, you will be prompted to verify your identity again via two-factor authentication. If you’re unsure of your role, check Users and Roles. 

What do I do if my banking information update takes longer than 24 hours to process?

If your bank account information is still processing after 24 hours have passed, check to make sure no required tax information is missing.

U.S. tax forms are required for all agreements that cover the United States. If you're based in Australia or Canada, you must also complete the forms for those territories in Agreements, Tax, and Banking.

Processing will finish after you provide all missing tax information.

Why can't I update my banking information?

Banking information can be edited at any time, with a few exceptions:

• If changes to your agreements or banking information are still processing, you won't be able to make other changes to your banking information until that's complete. Allow 24 hours for changes to be processed.
  • From time to time, system maintenance is required on iTunes Connect. During this time, usually less than five hours, you won't be able to update your banking information.

What does the Bank Country field mean?

This is where your bank branch is located. For example, if you have a bank account in London, you’d see the United Kingdom in this field, even if the bank’s main headquarters is in a different country or region.

What is a SWIFT code?

A SWIFT Code is a unique identification code for a particular bank provided by the International Organization for Standardization (ISO). These codes are used when transferring money or information between banks, especially for international wire transfers.

Why isn't my local clearing or SWIFT code being accepted?

Make sure you've entered your local clearing or SWIFT code correctly, including any leading zeros.

Don't enter a SWIFT code if you're asked specifically for a clearing code or other type of number.

Some local clearing or SWIFT codes aren't yet recognized by our banking systems. If possible, use a supported local clearing or SWIFT code instead. It can take up to several months to add support for additional local clearing or SWIFT codes. If you'd like us to verify or attempt to add support for your bank, let us know and include your bank details.

What do I do if I don't see my branch location on the list?

Make sure your U.S. ABA routing number is correct. This number will be printed on the bottom of the checks for your account. You can also contact your bank to verify the correct ABA number for your account.

Also, not all locations for every U.S. bank are available. Use another branch location instead if this is the case.

Payments sent to U.S. banks in USD require an ACH routing number. This must be a domestic payment method. If you provide an international wire routing number, your payments will fail.

Why isn't my Canadian Bank Transit Number being recognized?

There are two formats for Canadian transit numbers: electronic and paper. You must enter the nine-digit electronic routing number when providing your bank information. This number is made up of a leading zero, a three-digit financial institution number, and a five-digit branch transit number.

For example, if the institution code for the Bank of Montreal was 001 and the branch transit number was 00011, then the electronic transit number would be entered as 000100011 in iTunes Connect. Note that payments sent to CA bank accounts with CAD currency are processed by the local clearing system, not by international wire. Verify with your bank that the transit number provided will allow ACH-type payments to your account.

What do I do if my bank isn't available?

If your bank doesn't appear to be available on iTunes Connect, make sure you're entering the correct type of bank code. Some countries or regions have more than one type of code available. In many cases, you should enter the local clearing code instead of a SWIFT code.

When searching for your bank, use the "contains" option from the Bank Name menu. This ensures the most possible matches. If you still can't find your bank, in most cases we can't send payments to that bank.

Should I provide intermediary or correspondent bank information?

No, don't provide information for an intermediary or correspondent bank. Provide information only for your own bank.

Can I use “further credit to” instructions provided by my bank?

No, usually these instructions are only provided by banks or investment firms that don’t have their own bank routing number. We don’t support payments to banks or institutions that don’t have their own routing number.

You’ll need to use a bank account that doesn’t need any of the following types of instructions:

• For benefit of
• For final credit
• For further credit
• Further credit to

Why am I getting a "Please enter a valid bank account number" error message?

Some bank account numbers have leading zeros. Be sure to include all leading zeroes when entering your banking information on iTunes Connect.

Your bank account number and your IBAN are two separate numbers. Don't enter your IBAN into the bank account number field.

What’s an IBAN?

An IBAN (International Bank Account Number) is used for payments to bank accounts in Europe and certain other countries or regions. When you open an account in these countries or regions, your bank is required to provide you an IBAN in addition to your local account number.

If you don't know your IBAN, ask your bank.

Does the Account Holder Name field have to match the Legal Entity Name field?

No, the account holder name for your bank account doesn’t have to match the legal entity name for your agreement.

The information you provide for the Account Holder Name field, though, should exactly match the name your bank has on file for your account. Make sure this is correct to avoid any issues with your payments. If you’re not sure what name your bank has on file, check a recent bank statement or ask your bank.

What alphabet can be entered in the Account Holder Name field?

Use only the English alphabet in the Account Holder Name field.

However, if your bank country is Japan and your bank account currency is Japanese Yen, katakana characters are supported as well.

What should I choose for the Bank Account Currency field?

Use the primary currency of your bank account. This will usually be the currency shown for your bank balance in your bank statements.

Note that most bank accounts only accept a single currency. Don’t enter a currency you’re not sure your bank account supports. If you have any questions, ask your bank.

What do I do if my primary bank account currency isn’t available for the Bank Account Currency field?

If your primary bank account currency isn’t listed, check with your bank to find out which of our supported currencies they can accept.

Note that currencies are listed alphabetically, according to International Organization for Standardization (ISO) currency codes. You may want to double-check that your primary currency isn’t already listed.

It’s unlikely that your bank won’t accept any of the available currencies. If that’s the case, though, use a different bank account.

What does the message "The account you provided does not accept payments” mean?

Some bank accounts can’t receive incoming funds electronically. We don’t support those bank accounts. You’ll need to provide a bank account that can accept payments electronically.

Do I have to add my bank account again after requesting an amended agreement?

No, we'll transfer your bank account information to the new agreements within 24 hours.

If you're switching from an individual bank account to a company account, though, you'll need to add your new bank account information in Agreements, Tax, and Banking.

How can I switch from an individual bank account to a company account?

Add your new company bank account information to your new agreements in Agreements, Tax, and Banking and make sure that your U.S. tax forms are correct for all agreements.

What do I have to do before I can make content available on the iTunes Store?

Before you can make content available on the iTunes Store, the following items need to be in place:

• An active agreement in Agreements, Tax, and Banking, accepted by a user with the Legal role
• All required tax and banking information in Agreements, Tax, and Banking

Note: You can verify your user role in Users and Roles.