Apple Books support

Can’t find the answer to your question? Our support teams are ready to help.

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Apple Books Partner Support is available in English, Japanese, and Chinese to assist you with questions about publishing your book, using iTunes Connect, and more.

Submit your question via the Contact Us form in iTunes Connect. Use the drop down to select the topic that best describes your issue. This will ensure that your question is routed to the most appropriate team.


Apple Books customers should contact iTunes Store Customer Support for assistance with purchasing, downloading, or reading books on Apple Books.

If a customer reports an issue with your book, direct them to iTunes Store Customer Support. We will work with the user to resolve the issue. If we find there’s a problem with your book, you will be contacted by Apple.

Please note that Apple does not release customer information.


Connect with other authors and publishers and share tips and tricks of the trade in our Apple Books for Authors Support Communities. Reach out for help no matter where you are on your journey as an author. Ask questions about anything from structuring your story to packaging your book and selling it on Apple Books.