Users and Notifications

Users and access

A user is anyone in your organization who has access to iTunes Connect. The user’s area of focus dictates the tasks they can perform and modules they can access in iTunes Connect.

If you signed up for the account, you’re automatically granted the Admin and Legal roles and can access everything in iTunes Connect. The Legal user will receive an email prompting them to sign in and accept a Legal Certification stating that they are authorized to enter into agreements in iTunes Connect. Admin users can add other users to the account and assign roles.

Types of roles and access

Role	Permissions	Section Access
Admin	Has access to all features of iTunes Connect. Admins can create, edit, or delete other iTunes Connect user accounts. This role should be assigned to those in your organization who should have write access to all iTunes Connect functionality, as well as the responsibility for administering other iTunes Connect user accounts.	Business; Measure; My Music; My Movies; My Music Videos; Tickets; Sales and Trends; Payments and Financial Reports; Users and Access; Resources and Help. Read Only: Agreements.
Legal	Can enter into agreements on behalf of your organization, provided they have the legal authority to do so. Additionally, users with the Legal role can accept agreement terms on iTunes Connect. This role cannot be edited to your own account to grant yourself the Legal user role. You must be granted access by another Admin user to have the Legal role added to your account in Users and Access.	Business; Measure; Sales and Trends; Resources and Help. Read Only: My Music; Users and Access.
Finance	Manages financial information, including downloading reports and updating tax forms. Financial users can only edit their own personal account information (first name, last name, and Apple Account) and notification selections. This role should be assigned to those in your organization who should have access to sales reports and financial information.	Business; Measure; Sales and Trends; Catalog Reports. Depending on your agreement, these users may have read-only access to My Music, My Movies, and My Music Videos.
Technical	Can manage all aspects of music content, such as pricing, metadata, delivery, tickets, and more. Technical users also have access to iTunes Producer and Transporter. Technical users can only edit their own personal account information (first name, last name, and Apple Account) and notification selections. This role should be assigned to those in your organization who set up, deliver, and manage content.	My Music; My Music Videos; My Movies; Tickets; User and Access; Catalog Reports.
Sales	Has access to daily and weekly sales reports.	Measure; Sales and Trends. Read Only: Catalog Reports.
Encoder	Has access to advanced specifications and Transporter. This role is designed for users to access updated versions of iTunes delivery software and corresponding specs. This role should be assigned to encoding house contacts authorized to deliver content on behalf of your organization.	Access to features impacting content delivery via Transporter and iTunes Producer.
Image Manager	Has access to manage artist images in iTunes Connect. Users with the Technical or Admin role can assign artists to users with the Image Manager role.	My Music (limited access to manage images for assigned artists).
Read Only	This role should be assigned to those in your organization who need access to inspect the status of content but not initiate changes.	Read Only: Catalog Reports.

Managing users and access in iTunes Connect

How to add users

To provide new users access to iTunes Connect, you’ll need their first name, last name, and email address. Their email address is their Apple Account.

In iTunes Connect, click Users and Access.
Click the plus sign (+) on the top left.
Enter the user’s first name, last name, and email address.
Select the applicable roles for the user.
Click Invite.
Click Next, then select the notifications the user should receive by type and territory.
Click Save.

The new user will receive an invitation with a link to activate their iTunes Connect account.

How to edit users

In iTunes Connect, click Users and Access.
Search for the Apple Account of the user you want to edit.
Select the user’s Apple Account.
Make edits in the Roles or Notifications sections.
Click Save.

How to delete users

In iTunes Connect, click Users and Access.
Search for the Apple Account of the user you want to delete.
Select the user’s Apple Account.
Click Delete User on the bottom left.
Confirm you want to delete the user and data associated with the account.