Support

Apple TV app overview

With the Apple TV app, partners can present video content in one location through integrated video apps, channels, and iTunes purchases.

How to access iTunes Connect

Access iTunes Connect to manage content, add and manage users, and view contracts, sales, and banking information.

Set up banking information in iTunes Connect

Learn how to add, edit, and delete bank account information in iTunes Connect.

iTunes Connect email notifications

Update email preferences to receive notifications about the status of your content in iTunes Connect.

Set up tax information in iTunes Connect

Learn about required tax forms for Apple TV Channels partners and how to submit tax information in iTunes Connect.

Quality control checklists for transactional movies

Learn how to perform a full linear quality control check of your content before delivering content to Apple.

Payment and financial reports basics

Learn about downloading, reading, and troubleshooting financial reports in iTunes Connect.

Manage transactional TV content

Learn how to manage transactional TV content for the Apple TV app.

Transactional Artwork Specifications

Understand the guidelines for creating and submitting artwork to Apple TV.

iTunes Extras Best Practices Guide

Use this guide to help create outstanding Extras content for movies, such as bonus features, interviews, or director commentary.

iTunes Extras Package Specification

Learn about formatting and delivery information for movies with iTunes Extras.

Apple Transactional TV Specification

Learn how to use XML specifications for TV packages.

iTunes Store TV Data Standards and Style Guide

Learn how to set up, deliver, and manage metadata for your TV shows and episodes.

iTunes TV User Guide

Understand how to set up, deliver, and manage your TV shows and episodes.

Apple Transactional Movies Style Guide

Find out how to prepare your movie content, including details about data standards, conventions, and style requirements.

Minimum storefront requirements for transactional movie content

To improve the quality of the content, transactional movie content in certain territories must meet a set of minimum requirements.

Manage transactional movie content

After a movie has successfully been uploaded and imported, you can use iTunes Connect to manage your movie’s metadata, review content status, and download reports.

iTunes Connect Movies User Guide

How to set up, deliver, and manage your movie content.

Closed caption requirements for transactional movie and TV content

Learn about the closed caption requirements for transactional movie and TV content on the Apple TV app.

Metadata identifiers for transactional movies and TV content

In order to deliver transactional movie and TV content, there are various identifiers to include in metadata.

Ratings and advisories requirements for transactional movie content

Learn about required ratings and advisories for transactional movie content available on the Apple TV app.

Regional requirements for transactional movie and TV content

Learn how to meet the regional requirements for your content to be available on the Apple TV app.

Delivery timelines for transactional TV content

Understand the different delivery timelines for TV library seasons and currently airing seasons.

Delivery timelines for transactional movie content

Understand the movie delivery timelines, schedule, and review process when submitting content to Apple.

Getting paid in iTunes Connect

Learn about payment dates and methods and how to troubleshoot payment issues.

Apple-approved encoding houses

Search for Apple-approved encoding houses.

April 30, 2024

Important ratings update for TV seasons and episodes

TV seasons and episodes are required to have accurate ratings in the Apple TV app.

How to access Sales and Trends

Sales and Trends provides next-day sales and downloads to measure the performance of your Apple TV content.

April 09, 2024

South Korea rating updates

New ratings apply to movies rated after May 1, 2024.

Set up Transporter

Learn how to install Transporter and set up a Transporter account for Apple TV Channels deliveries.

Transporter basics

Learn how to use common Transporter modes to upload and manage Apple TV deliveries.

Apple Transactional Film Specification

Learn how to use XML specifications for film content.

Apple Partner Media Review

View your video assets before they go live on the Apple TV app with Apple Partner Media Review.

September 13, 2023

Vietnam ratings changes

Get an overview of the new ratings and advisories for Vietnam that must be applied to all TV and movie titles available on the Apple TV app.

Apple Video and Audio Asset Guide

Learn how to create and deliver music, TV, and film assets.

February 06, 2023

New languages for Apple Partner Media Review

Learn about recent localization updates to Apple Partner Media Review.

Reporter User Guide

Learn how to use the command-line tool Reporter to download sales and financial reports.

iTunes Connect Payments and Financial Reports Guide

Learn how to access and read reports that detail your monthly earnings, amounts owed, and payments made to you.

iTunes Connect Sales and Trends Guide

Track the performance of your content and measure sales trends over time.

Schema Validation Guide

How to validate metadata XML files using Relax NG schemas.

Transporter User Guide

Review the technical requirements and modes for Transporter, a command-line tool used to upload and manage Apple TV content.

December 15, 2022

New Transporter IP addresses available

New Transporter IP addresses have been added for HTTP.

Parallax Previewer User Guide

Parallax Previewer is a tool for previewing layered images created for Apple TV to ensure images appear with the expected 3D effect.

November 17, 2022

iTunes Package Film Specification, tool updates, and rating requirements

Learn more about specification, tool, and ratings updates to help you manage your video content.

August 22, 2022

Updates to TV specifications and artwork locale requirements

Learn more about the latest updates to TV specifications and artwork locales.

Territory exclusions for transactional movie content

Learn how to use tags to exclude assets from particular territories when delivering transactional movie content.

August 22, 2022

Film Specifications and Style Guide updates

Review updates to the iTunes Package Film Specification, including information about Provider Review Start Date and requirements for Sales Start Date and Available for VOD date. Additionally, learn about Movie Style guide updates and upcoming artwork locale requirements.

August 20, 2022

Updated ratings for iTunes movies

Learn about recent changes to ratings that impact iTunes movies in 19 countries around the world.

Artwork requirements

Get an overview of artwork specifications, policies, best practices, and how to tag artwork locales for content on the Apple TV app.

Apple Transactional Film Rating Codes

Review required film ratings by country or region.

Rights and Pricing Batch Update Template

Submit Rights and Pricing updates for multiple movies in a single CSV template.

Update assets

Learn how to update video, audio, and subtitle assets for existing TV and movie content.

Quality control checklists for transactional TV

Learn how to perform a full linear quality control check of your television content before delivering content to Apple.